Privacy Policy

Last updated: November 2025

At StackDefend (“Company”, “we”, “our”, “us”), we value your trust and are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website www.stackdefend.com or interact with our products and services.

By using our website, you agree to the terms of this Privacy Policy.

1. Scope

This Privacy Policy applies to:

  • Visitors to our website;
  • Prospective and existing customers;
  • Individuals contacting us via forms, email, or phone;
  • Vendors, suppliers, and business partners interacting with us digitally.

2. Information We Collect

We collect only the information necessary for providing our services effectively.
This may include:

a. Personal Information

When you contact us or submit inquiries:

  • Name
  • Email address
  • Phone number
  • Company name
  • Designation or role
  • Address or location (if provided)

b. Business & Transactional Information

  • Inquiry details, quotation requests, or order specifications
  • Payment details (only for invoicing; we do not store card or bank data)
  • Communication history with our sales or support teams

c. Website Usage Data

Automatically collected through cookies or analytics tools:

  • Browser type, device information, and IP address
  • Pages visited, duration, and referral sources
  • Preferences or interactions with forms and buttons

3. How We Use Your Information

We use the collected data to:

  1. Respond to your inquiries and quotation requests
  2. Process orders and deliver products or services
  3. Communicate updates, offers, and service-related information
  4. Improve our website experience and service quality
  5. Maintain business records for legal and accounting purposes
  6. Comply with legal obligations and industry standards

We do not sell or rent your personal data to any third party.

Under the Digital Personal Data Protection Act (DPDP), 2023, processing is carried out only when:

  • You have provided consent; or
  • Processing is necessary for contractual obligations, legal compliance, or legitimate business purposes.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purpose for which it was collected or to meet legal, regulatory, or contractual obligations.

When data is no longer needed, it is securely deleted or anonymized.

6. Cookies and Tracking

We use cookies and similar technologies to:

  • Improve website performance and usability;
  • Analyze traffic and engagement;
  • Personalize user experience.

You may choose to disable cookies through your browser settings.
However, some website features may not function properly if cookies are disabled.

7. Information Sharing and Disclosure

We may share your data only with:

  • Authorized internal teams (sales, support, finance);
  • Trusted vendors or service providers for hosting, analytics, or marketing (under confidentiality agreements);
  • Regulatory authorities when required by law.

All third parties are obligated to maintain data confidentiality and security as per applicable laws.

8. Data Security

We employ industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.
This includes encryption, firewalls, restricted access, and secure storage practices.

However, please note that no online transmission or storage method is completely secure, and we cannot guarantee absolute security.

9. Your Rights

As per the Digital Personal Data Protection Act (DPDP Act, 2023), you have the right to:

  • Access your personal data;
  • Request correction or deletion;
  • Withdraw consent at any time;
  • Lodge a complaint with the Data Protection Board of India if you believe your data has been misused.

To exercise these rights, contact us at:
📧 privacy@stackdefend.com

Our website may include links to external sites for your convenience.
We are not responsible for their privacy practices or content.
Please review their respective privacy policies before sharing information.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in laws, technology, or business practices.
Revised versions will be posted on this page with a new “Last Updated” date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact:

StackDefend
📧 Email: privacy@stackdefend.com
🏢 Address: Hyderabad, Telangana, India